Box Office 01603 598598 or Book Online

Accessibility

The Playhouse is committed to making the theatre an accessible and enjoyable experience for all our patrons. All areas of the theatre are wheelchair accessible; guide and hearing dogs are welcome. Do ring us if a prior visit would be helpful to you.

WHEELCHAIR USE:

The building is accessible in all public areas and on stage to wheelchair users and those with mobility difficulties. There are three wheelchair user spaces on the balcony which is accessed using a stair lift, plus two end seats in the main seating area for people who are able to transfer from collapsible aids. If not booked, these seats will be released to the general public only when all other seats are sold. Accessible toliets are available in the public area and backstage. 

HEARING LOOP:

The Playhouse has two state-of-the-art systems to help the hard of hearing, both through the Sennheiser infra-red system – one for use with a hearing aid and one without. They work best when used in the central seats in the auditorium. Further information and equipment from the Duty Show Manager when you arrive at the theatre.

New digital hearing aids are programmed like computers with a vast amount of options available, so it is important to ask your supplier to make sure that your hearing aid is set up for the best reception in a theatre. The standard post-office loop is not always the best choice for accessing extra volume in a theatre and your hearing aid supplier may well be able to improve the compatibility between your hearing aid and our Senheisser System.

PARKING:

The theatre has flat access in front of the main doors, with two Blue Badge parking spaces adjacent to the theatre.

ACCESSIBILITY DISCOUNT:

There is a 'buy one, get one free' discount off full-price tickets for wheelchair users and one (optional) companion, as well as for those registered blind or who are deaf (advance bookings only and subject to availability).